Shipping Policy

Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing may be delayed by a few days — we'll notify you by email if there's a significant delay.

Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Customs, Duties & Taxes (International Orders)
We ship internationally free of charge; however, some countries may charge import duties, taxes, or customs fees upon delivery. These charges are the responsibility of the customer and are not included in your order total, as they vary by country. We recommend checking with your local customs office if you're unsure what to expect.

Lost, Delayed, or Damaged Packages
If your order hasn't arrived within the estimated delivery window, or arrives damaged, please contact us with your order number so we can help resolve it as quickly as possible.

Order Changes & Cancellations
If you need to change or cancel your order, please contact us within 12 hours of purchase. Once an order has entered processing, we may not be able to make changes.